FAQs
Still Curious?
We've Got You.
TravelNet is built around one idea: travel businesses grow faster when they share consented demand and keep audience access ownership. These are the questions we get most, from hotels, destinations, tours, attractions, airlines, and creators.
Have a look below, your answer might be just a scroll away.
What do you have questions about?
General Questions
Both! But the Alliance is the point. TravelNet provides the infrastructure (tools + matching) that makes lead exchange fair, trackable, and usable without giving up your customer relationships.
You get:
- A way to convert your existing guests/visitors/customers into Alliance travelers
- Credits (“Network Equity”) for the demand you contribute
- Credit Funded Access to matched travelers you can reach earlier than traditional channels
- Visibility across the Alliance ecosystem and campaigns (including Dream Trip)
Destinations/DMOs, hotels & resorts, tour operators, attractions, airlines, cruises, restaurants/bars, travel agencies, tour guides, travel service providers, travel product providers, travel technologies, tourism organisations, consultants and creators, anyone who touches travelers and can convert that touchpoint into consented reach.
OTAs and ads rent you attention. The Alliance turns your existing demand into marketing equity you can reuse, so you’re not paying again and again for the same type of traveler.
AI travel planners like ChatGPT rely on scraped internet data, mixing facts with inaccuracies, often suggesting places that don’t exist or outdated recommendations. They’re biased toward popular spots and can’t uncover hidden gems. TravelNet’s Knowledge Graph is different, built on real, verified data and real-time updates, it offers accurate, personalized travel insights beyond the tourist traps.
Read our full answer to this question in our blog here!
How it works
It means travelers opt in (consent) to become part of the Alliance. Their intent signals allow matching, so the right businesses can reach them at the right time. You keep your own customer data; the Alliance creates additional reach through matching.
Before the destination and booking decision, when travelers are still open to influence. That’s where most brands currently lose control to platforms.
No. What determines whose promotion gets seen is
First, best match for the traveler
Second, if that traveler has already seen a previous promotion from that member.
This way, everyone will get their chance to reach their ideal customers.
Lead Generation
The most important principle is that the first goal is always lead generation. Not informing, not advertising, not selling. If you capture the audience with lead generation tools, you will have plenty of chances to do all that later. If you are too eager, too fast, to sell something, you will lose the chance of acquiring a potential lifetime customer. So all channels should be optimized for one goal: build your audience that you can reach repeatedly, and as close to free as possible. Of course if you do that as part of the Alliance, then you are double dipping, because every prospect is both yours to keep and also a ticket to reach another new prospect every month.
This takes out the urgency of “having to sell now” - you will literally have a lifetime to sell them something, and if you do that with a big enough crowd, there will ALWAYS be someone who is ready to buy now.
For the first 90 days, it would only make sense to look at the number of leads generated. The reason for the Lifetime Membership offer is that we acknowledge that your first few months will NOT create any significant contribution to your bottom line - these first months are about getting the lead generation started, and building the foundation of the shared lead pool together with us and the other members. You should expect to see new leads (not generated by you, but coming from the Alliance shared pool) in Q2 2026. Of course if you join us a year from now, you will de dropped into a huge and ready to go lead pool - but that’s not the case at the launch. Your first year of membership will be the lowest value as we are just starting. Your second year will be much more valuable due to the size of the lead pool and the new tools we will have by that time. That’s why we will have no more Lifetime Memberships at that point - the offer itself will be very different, joining a large and established network vs. working with us as a partner to start it up. So in this phase, our ideal member is the trailblazer, innovator, early adaptor - and we reward them with a Lifetime Membership that will never be available later. Actually, we wil increase our prices as the alliance grows (it will make sense since the value of the membership will keep growing with the economies of scale) but of course that won’t affect lifetime members.
Operational Efforts
Our estimation is:
- First month: approx. 10 hours total
- Consecutive months: 1-5 hours per month total
For those where the customer arrives to you via any digital channel (landing page, email, messaging app, social media, etc.): No change
For the “manual” channels (phone, walk-ins): Yes, some changes will be needed to accommodate the fact that your prospects will arrive from a digital channel and they need to be directed into an “analogue” one.
Beyond this, you should keep doing whatever already works best for you, we will just feed prospects into your existing channels.
Data, Consent, GDPR
Commercial Terms
Pricing is based on membership tier and (depending on your sector) scale. Credits are earned through contribution and can be used to activate reach. We DO NOT charge commissions or any other fees. Your anual membership is the one thing you will ever pay us, no matter how many new customers you reach.
Win Your Dream Trip Campaign
That would be incredibly hard to achieve given that the latest statisics indicate a huge and constantly growing appetite for travel, not to mention that 99% of the planet is virtually unknown to most travelers. Travel only has an overcrowding effect on the “most popular” 1% of destinations, while almosr all the smaller DMOs we talk to constantly complain that they are priced out of marketing and advertising, and would be able to take on a LOT more visitors. So there is a lot of place to grow, and we are sure your destination itself has tons of places most tourists never heard of.
As far as “lead saturation” we will limit the promotional emails to a maximum of 1 per week per traveler, and since every marketing credit gives one company access to one traveler once a month, the math works out spam free and not in danger of overwhelming anyone.
Who’s Who in Travel
Hotels & Resorts
Typically through post-stay capture flows and touchpoint (QR, email, landing pages, on-property placements and digital check-in tools) that convert guests into consented Alliance travelers.
The design is to generate matched leads you can nurture into direct bookings. The conversion depends on your offer, timing, and follow-up.
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Destinations / DMOs
A shared demand engine across local partners, with measurable traveler intent, a structured lead flow, and a way to convert visibility into trackable outcomes. The Alliance can either bring you more visibility on a global scale or help you distribute the incoming travelers better.
Attractions
It helps you capture visitor intent and turn “one visit” into future demand, by connecting visitors into the Alliance and receiving matched travelers planning your area.
Yes. Early-intent matching + targeted reach is particularly effective for smoothing seasonality.
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Experiences & Tour Operators
You’re not renting one-off demand. You’re building reusable demand through consented leads and Credits, and you keep ownership of your customer relationship. The amount of travelers you contribute to the Alliance, I the amount of recurring credits you will get, in order to reach new travelers for free, every month.
That’s the point. The Alliance is strongest pre-decision, when travelers are still shaping their itinerary.
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Airlines
- Understand your travelers emotional profile with Emotion Tech
- Turn otherwise lost website traffic into a true value
- Earlier access to passengers before they fall into pure price comparison
- Ways to connect that relationship into loyalty and future journeys.
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Cruises
- Understand your travelers emotional profile with Emotion Tech
- Turn otherwise lost website traffic into value
- Cruise is a long-lead purchase. Early-intent access and emotion-fit matching are especially powerful for filling future sailings.
- Match each unique ship with its unique amenities to its best fit traveler target group
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Restaurants & Bars
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Travel Agencies
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.
Travel Service or Product Providers
Because you can reach travelers pre-destination, understand their emotional profile, get access to alliance data and match into partner journeys, turning utility into compounding distribution.
You can use your marketing credits for targeted outreach, e.g. emails, in-app notification or contextual ads. We will provide targeting tools based on
- where the traveler is
- what destinations they seem to be interested in based on their activity
- what type of experiences they seem to be interested in based on their activity
You can target the travelers based on any combination of these parameters, e.g.
- traveler is in Canada
- they have shown interest in Punta Cana
- they have shown interest in a beach vacation
For prospects who match more than one company’s selected targeting parameters, we round robin them, evenly distributing them between our members. We will limit the number of messages received by each traveler to no more than 1 message a week, and after the one week, the distribution starts again, and this time, the next company who hasn’t reached that traveler yet, will get their chance.





